Our Policies
Shipping
All orders are shipped through USPS.
Orders over $50 (fifty dollars) require signature at delivery.
The estimated delivery time for this service is 2 - 5 business days.
Please refer to USPS website for additional delivery service information and accurate ETA.
The orders are shipped from the ZIP Code 33511.
Business days are Monday - Friday. Holidays, Saturday and Sundays are NOT included in shipping days.
Return & Refund
Our products are made on demand and we do NOT accept returns. Exceptions may be open per case basis.
In order to be eligible for a refund, you have to return the product within 5 calendar days of the delivery date. All items must be returned, including any giveaway gifts you may have received with the product.
The product must be in the same condition that you received it and damage free. If the product is damaged in any way, you will not be eligible for a refund.
After we receive your item, our team will inspect it and process your refund.
The customer is responsible for the return shipping cost. We do not provide return shipping labels.
Refunds will be issued through the platform you used to shop from and it is subject to the platform's terms and conditions.
Shipping fees are not refundable.
A 20% restocking fee may apply.
Customer Experience & Order Acceptance
Customer experience is extremely important to us. We actively monitor customer feedback across the marketplaces, websites, and other platforms where our products are sold so we can understand what works well, what can be improved, and when one of our products may simply not be the right fit for a particular customer or application.
Occasionally, a customer's previous experience with our products may indicate that a future purchase is unlikely to meet their expectations. When prior orders, reported product experiences, compatibility concerns, returns, support history, or other relevant circumstances give us a reasonable basis to believe that a newly ordered product may result in another unsatisfactory experience, we may contact the customer for clarification, decline the order, or cancel and fully refund the order before fulfillment.
Our goal is not to discourage honest feedback. Customers are welcome to share their genuine experiences with our products, whether positive or negative. We use that feedback as one of several sources of information to help determine whether we believe we can successfully meet a customer's expectations on a future order.
CADMesh Technologies LLC reserves the right to decline or cancel an order prior to fulfillment. Because a customer's order constitutes an "offer", the contract is not finalized until the company accepts and fulfills it. We may exercise this right to cancel when we reasonably determine that completing the transaction may not be in the best interest of the customer or is unlikely to result in a satisfactory product experience. Any payment collected for an order that we cancel under this policy will be refunded in accordance with the applicable payment method and marketplace requirements. This policy is applied based on the circumstances of the customer relationship, product compatibility, and our ability to reasonably meet expectations-not simply because a customer has expressed a negative opinion or posted an unfavorable review.
CADMesh Technologies LLC supports the rights of consumers to share honest feedback and intends to comply with the Consumer Review Fairness Act and other applicable consumer-protection requirements.